The US Catastrophe Team concept is based on the belief that our customer's needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We would welcome the opportunity to earn your trust and deliver to you the best service in the industry.
The property claims management process originates long before our clients incur a loss. US Catastrophe Team works to understand your business in order to incorporate your best practices into our operation by properly planning and training our staff before ever handling the first assignment from a client.
US Catastrophe Team handles claims throughout the United States for the following lines:
· Farm and Ranch
· Builders Risk
· Inland Marine
· General Liability
Our commitment to excellence is supported by client service managers, coverage experts, executive level adjusters, fraud investigators, recovery specialists and a host of highly qualified professionals. Because our clients encounter large exposures, US Catastrophe Team is establishing a Large Loss Unit to handle these complex losses.
No matter how effective your disaster planning is, it will never cover all of the challenges a company or an individual may face during a catastrophic event. Insureds are no longer content with just business recovery plans, but rather business continuity. In todays competitive marketplace it is essential to reduce the time it takes for the insured to recover from their loss. For these exact reasons, US Catastrophe Team works year 'round with its clients so that we may be prepared to service the inevitable by coordinating training events of our staff as well as independent adjusters.
US Catastrophe Team works with its clients to handle small pocket storms to large catastrophic events of all perils.
· Winter Storms
US Catastrophe Team works with a variety of municipal, county and state governments as well as self insured entities across the United States. Our main focus for these entities is to provide appraisal and subrogation support.
· New Subrogation Files
· Pending Subrogation Files
· Review Prior Closed Files for Possible Recoveries
US Catastrophe Team has a dedicated team of NFIP Certified Adjusters to handle flood losses.
US Catastrophe Team offers daily claim coverage in all of the United States. Our adjusters have the capacity to respond quickly to any claim you may have. US Catastrophe Team Rapid Deployment Process allows us to reduce the response time of our adjusters in the field.
A solution for high volume, low severity claim cycles
A nationwide network of residential and commercial adjusters through US Catastrophe Team, our managers are dedicated to providing you exactly what you need and expect in your claims handling. We will implement critical claims handling protocol in order that we deliver the highest level of service possible. By partnering with US Catastrophe Team you can expect a professional and courteous relationship dedicated to controlling severity through estimates that are correct, using the highest adjusting and technical standards.
· Get the facts you need.
From basic appraisals to full adjustments, US Catastrophe Team will deliver the facts you need to process your claims in a timely and correct manner.
· Your company's claims guidelines
are attached and followed by our adjusters in every loss sent to the field
· Same day contact with insured upon assignment
· Inspection within 72-hours (unless the insured is unable to schedule a meeting within that time frame).
· Settlement recommendations or documentation of adequate progress toward settlement completed within 72 hours of inspection.
· Real time reports are available to track the claim from the time it is received until the settlement recommendation is submitted.
· Reserves are phoned-in at time of inspection.
· Adjusters will settle based on agreed scope of damage, unless otherwise instructed.
· MS/B IntegriClaim
US Catastrophe Team is looking forward to partnering with you in the claims process.
Our goal is to meet your need in a timely and correct manner.